Terms of service
User Agreement
Welcome to ZuriSatin.com. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before making any purchases.
Our online store specializes in selling high-quality clothing items including shirts, trousers, sweaters, and dresses. By using our services, you confirm that you are at least 18 years old or have parental consent to make purchases.
We reserve the right to modify these terms at any time without prior notice. Continued use of our website after changes constitutes acceptance of the modified terms.
Limitation of Liability
ZuriSatin.com shall not be held liable for any indirect, incidental, special, or consequential damages arising from:
- Your use or inability to use our website
- Any products purchased through our platform
- Unauthorized access to or alteration of your transmissions
- Third-party conduct on our platform
- Any other matter relating to our services
Our total liability for any claim shall not exceed the amount you paid for the product in question.
Intellectual Property Protection
All content on ZuriSatin.com, including but not limited to text, graphics, logos, images, and product descriptions, is the property of ZuriSatin.com and protected by international copyright laws.
You may not:
- Reproduce, duplicate, or copy any content from our website
- Use our trademarks or logos without express written permission
- Create derivative works based on our website content
- Use any automated systems to access our website
Any unauthorized use may result in legal action and termination of your access to our services.
Refund Policy
We want you to be completely satisfied with your purchase. Our refund policy is as follows:
Eligibility for Returns
- Items must be returned within 30 days of delivery
- Products must be unused, unworn, and in original condition with tags attached
- Original packaging must be included
Non-Returnable Items
- Items marked as final sale
- Personalized or custom-made products
- Items damaged due to customer misuse
Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 7-10 business days.
For return requests or questions about our refund policy, please contact us at [email protected].
Dispute Resolution
In the event of any dispute arising from your use of our website or purchase of our products, we encourage you to first contact us directly at [email protected] to seek resolution.
Mediation
If direct resolution is not achieved, both parties agree to attempt mediation through a mutually agreed-upon mediator before pursuing other legal remedies.
Governing Law
These terms shall be governed by and construed in accordance with the laws of the jurisdiction where ZuriSatin.com is registered, without regard to its conflict of law provisions.
Arbitration
Any dispute that cannot be resolved through mediation shall be settled by binding arbitration in accordance with the commercial arbitration rules of the relevant jurisdiction. Judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction.
General Terms
We reserve the right to refuse service to anyone for any reason at any time. The failure of ZuriSatin.com to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
If any provision of these Terms is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions.
For any questions regarding these Terms of Service, please contact us at [email protected].
